Privacy Policy

Rulet's Privacy Policy — Your Data Is Safe With Us

This page explains in plain English how your personal data is collected, used, and protected on the rulet platform.

Last Updated: January 2026

This Privacy Policy applies to all services on the rulet.ws platform. By using the platform, you are considered to have consented to this policy.

1. Introduction & Scope

Rulet (rulet.ws) is a trusted online Sports Betting platform for users in Bangladesh. We understand how important your personal information is to you, which is why our privacy policy is built on the highest standards of transparency and accountability.

This privacy policy explains what data rulet collects, why it is collected, and how it is used and protected. Our privacy policy applies equally to all users — whether you are a registered member or an unregistered visitor.

1.1 Scope of This Policy

This policy applies to:

  • Across all pages and services on the rulet.ws website and mobile app
  • For registration, login, and account management
  • For betting, payment, and financial transactions
  • For Customer Service & Support Communications
  • For email, SMS, and push notification services

We commit — your data will never be sold or used for any purpose not stated in this policy.

2. Information We Collect

Rulet collects data in two ways — information you provide directly, and information collected automatically while you use the platform.

2.1 Information You Provide Directly

Data Type Example When It Is Collected
Identity-Related Full name, date of birth, NID number For Registration & KYC Verification
Contact Information Mobile number, email address, physical address For account creation and updates
Financial Information BKash/Nagad number, bank account For deposits and withdrawals
Security Information Password (encrypted), security questions For Account Security
Proof of Identity Photo of NID, passport, or driving licence For KYC verification

2.2 Information Collected Automatically

  • Device Information: IP address, browser type, operating system, device ID
  • Usage Data: Login time, pages visited, betting history, session duration
  • Location Data: Approximate geographic location (IP-based)
  • Cookies & Tracking: Session cookies, preference cookies (details below)

Your password is never stored in plain text. All sensitive data is protected with industry-standard encryption.

3. How We Use Your Information

Rulet uses your information only for specific, legitimate purposes. We never collect more than we need, and every piece of data we do collect has a clear reason behind it.

3.1 For Service Delivery

  • To create, verify, and manage your account
  • To process bets, deposits, and withdrawals
  • To correctly apply bonuses and promotions
  • To provide customer service and support

3.2 For Security & Legal Compliance

  • Identity Verification (KYC) & Age Confirmation
  • Prevention of fraud, money laundering, and illegal activity
  • Compliance with Anti-Money Laundering (AML) regulations
  • Regulatory reporting as required by authorities

3.3 For Service Improvement & Communication

  • To improve platform functionality and enhance the user experience
  • To send important account updates and security alerts
  • To send you relevant offers and promotions based on your preferences (subject to your consent)
  • To provide responsible gaming information and tools

Rulet never uses your information for unethical profiling, discriminatory decisions, or to benefit third-party advertisers.

4. Who We Share Your Information With

Rulet does not sell your personal data. In certain circumstances, information may be shared with trusted parties — and the reason is always clearly stated.

4.1 Service Provider Partners

Payment gateways (bKash, Nagad, Rocket), identity verification agencies, and technology service providers receive only the data necessary to perform their services. We have strict confidentiality agreements in place with all these partners.

4.2 Legal Obligations

Information may be disclosed in response to lawful requests from Bangladeshi authorities or regulatory bodies. In such cases, we share only the minimum data necessary.

4.3 Business Changes

In the event of a company merger or acquisition, user data may be included. Users will be notified in advance, and the new entity will be bound to uphold the same privacy standards.

We never: Selling data to third-party advertisers, sharing it on social media platforms, or transferring it for marketing purposes without your consent.

5. Cookies & Tracking Technologies

Rulet uses cookies to make your experience smoother and more personalized. We use three types of cookies:

Cookie Type Purpose Duration
Essential Cookies Maintaining login sessions, security tokens Until end of session
Functional Cookies Remembering language preferences and display settings 30 Days
Analytics Cookies Traffic analysis, error detection 90 days

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to not function properly.

6. How We Protect Your Data

Rulet uses industry-standard technology and processes to protect your data. Our security framework is multi-layered and continuously updated.

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
  • Database Encryption: Stored sensitive data is protected with AES-256 encryption.
  • Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
  • Regular Security Audits: Regular security audits are conducted by independent third-party experts.
  • Access Controls: Only authorized personnel may access specific data.
  • Suspicious Activity Monitoring: Our automated system runs 24/7 to detect any unusual activity.

In the event of a data breach, we will notify affected users within 72 hours and take all necessary steps.

7. Your Data Rights

As a rulet user, you have important rights over your personal data. We respect these rights and are committed to upholding them.

1
Right to Access Your Data

You can request to view any personal data we hold about you.

2
Right to Rectification

You can request corrections to any inaccurate or incomplete information at any time.

3
Right to Erasure

You may request that your data be deleted under certain circumstances.

4
Right to Restrict Processing

You may request that your data not be used for specific purposes.

5
Right to Data Portability

You may request a copy of your data in a structured, portable format.

6
Right to Withdraw Consent

You may withdraw consent for marketing communications at any time.

To exercise these rights support@rulet.ws-. Email us and we'll respond within 30 days.

8. How Long We Retain Your Data

Rulet retains your data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.

  • Account Information: For the duration of the active account and a minimum of 5 years after closure (as required by law).
  • Transaction Information: 5–7 years as required by financial regulations.
  • KYC Documents: 5 years after the last transaction.
  • Customer Support Records: 2 years after the issue is resolved.
  • Marketing Information: Deleted immediately upon withdrawal of consent.
  • Log & Analytics Data: 90 days to 1 year.

Once the retention period expires, data is securely deleted or anonymized so no individual can be identified.

9. Protection of Minors

Rulet is strictly an 18+ platform. We do not knowingly collect any information from minors.

  • Age verification is mandatory at registration.
  • If a user is suspected to be under 18, their account is suspended immediately.
  • Any data collected from minors inadvertently will be deleted immediately.
  • If a Parent or Guardian Has Concerns support@rulet.wsto get in touch.

10. Privacy-Related Contact

For any questions, requests, or complaints regarding our privacy policy, please get in touch with us:

  • Email: support@rulet.ws (Subject: "Privacy Request — [Username]")
  • Live Chat: 24/7 support via the platform's Help Center
  • Response Time: Typically within 2–5 business days

If this policy changes, you will be notified via your registered email or through a notice on the platform.

Your Data on rulet Why It's Secure

The core pillars of our privacy protection that let you bet with complete peace of mind

End-to-End Encryption

Every transaction and data exchange is protected with 256-bit SSL encryption — as secure as your bank.

Your Data Is Never Sold

Your personal information is never sold to third-party advertisers or data brokers — that is our firm commitment.

KYC Verification Security

Your NID and identity documents are stored with the highest level of security and used solely for verification purposes.

In Your Control

You have full control to update your marketing preferences, request access to your data, or withdraw your consent at any time.

Automated Data Deletion

Once the designated retention period ends, your data is automatically deleted or anonymized in a secure manner.

Regular Security Audits

Independent cybersecurity experts regularly audit our systems to identify and address any vulnerabilities.

Start Betting Safely

With Your Privacy Protected ruletJoin

You've read our privacy policy and know your data is in safe hands. Open an account in just 2 minutes and start betting with a welcome bonus.

By registering, you agree to our Terms & Conditions and Privacy Policy.

বাংলা